PRIVACY POLICY
Business Park Maintenance Service Limited ("BPMS") is committed to protecting your privacy and ensuring that your personal data is handled in accordance with applicable laws, including the Digital Personal Data Protection Act and the SPDI Rules, 2011. This Privacy Policy explains how your information is collected, used, and safeguarded.
• BPMS collects personal information only when you voluntarily provide it. This may include your name, email address, phone number, billing and payment details, and any other information submitted through the website. In addition, BPMS may automatically collect technical information such as your IP address, browser type, device details, and usage patterns when you interact with the website.
• The information collected is used for providing and managing services, processing payments and collections, communicating with users, improving website functionality, conducting internal research, and complying with legal obligations. BPMS may also use the information to respond to queries or feedback submitted by users.
• BPMS uses standard technologies such as cookies and analytics tools, including Google Analytics, to understand user behaviour and improve the website experience. The data collected through these tools is generally aggregated and not directly linked to personally identifiable information.
• BPMS does not sell personal data to third parties. Personal information may be shared only where necessary to facilitate services, comply with legal obligations, or protect the rights and interests of BPMS. Such sharing shall be carried out in accordance with applicable laws.
• Personal data is retained only for as long as necessary to fulfill the purposes for which it was collected or as required under applicable laws. BPMS implements reasonable security practices and procedures to protect personal data from unauthorized access, misuse, or loss, although no system can be guaranteed to be completely secure.
• You have the right to access, correct, update, or request deletion of your personal data, as well as the right to withdraw your consent at any time. You may also nominate a representative to act on your behalf in accordance with applicable laws. Requests for exercising these rights may be sent to contact@mybpms.in, and BPMS will respond within a reasonable timeframe, typically within seven to ten business days.
• If you have any concerns or grievances regarding your data, you may contact the designated Grievance Officer at the details provided on the website. BPMS may update this Privacy Policy from time to time, and any changes will be posted on the website.